FAQ'S

❓ Frequently Asked Questions (FAQs)

1. What products do you offer?

We offer a curated selection of beauty and wellness electronics, including:

  • Humidifiers for clean, comfortable air

  • Electric face cleaners for deep facial cleansing

  • Nail phototherapy lamps for salon-quality manicures at home

  • Hair straighteners for sleek, smooth styling

2. Do your products come with a warranty?

Yes! All our products come with a 6-month limited warranty covering manufacturing defects. For more details, check our Warranty Policy.

3. How long does shipping take?

We offer worldwide shipping. Estimated delivery times:

  • USA & Canada: 7–12 business days

  • UK & Europe: 8–15 business days

  • Australia & NZ: 10–18 business days

  • Others: 12–20 business days
    Tracking info will be sent once your order is shipped.

4. Can I return or exchange a product?

Yes. We offer a 30-day return policy for unused items in original packaging. If you’re not satisfied, contact us at support@growelectronicx.com to initiate a return.

5. Are your products safe to use?

Absolutely. All our devices are tested for safety and meet international quality standards. Please read the user manual before use for best results.

6. How do I contact customer service?

You can reach our support team at support@growelectronicx.com or through our Contact Us page. We aim to respond within 24–48 hours.